Shipping policy

What is family4paws.com shipping policy?

Processing

1. Non-personalized items

 Processing time (non-personalized items) : 3-4 days(not included weekend)

2. Personalized items

Custom product and requires general (4-9) days production time (not included weekend). You can find more specific production information in our product pages. 

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Shipping

1. Free Shipping

- We offers free 8-15 days shipping on orders over $69 . Keep in mind that if orders placed on Friday, Saturday or over major holidays may take longer to ship. There’s no standard delivery on Sunday or major holidays. We ship within the U.S. via USPS, OnTrac, Fedex...

2. Standard shipping fee

-  A $7.99 standard shipping fee applies to orders under $69( USA only).

- We can’t control delays caused by carriers, information errors, changes to orders, or bad weather. But if you ever feel like a delay is our fault, or even if you’re just worried about where your stuff is, please reach out and we’ll see what we can do to help. Email to us: support@family4paws.com